This privacy policy explains how we collect, use, store and protect your personal data when you stay with us, contact us, or use our website.

Data Controller:
A.C. ACTIO – PRACOWNIA ARCHITEKTURY
ARCH. AGNIESZKA CYLWIK
NIP: PL 9660511473
Address: ul. Pod Krzywą 33/1, 15-258 Białystok, Poland
Phone: +48 604 906 514
Email: hello@lamaisondecolette.com

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1. What data we collect

We may collect the following types of personal data:

• Name and surname

• Email address

• Telephone number

• Address (for invoicing purposes)

• Nationality and ID/passport number (when required by law for registration)

• Payment and billing information

• Booking preferences and special requests

• Website usage data (cookies and analytics)
  
  

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2. How we use your data

Your personal data may be used for:

• Processing bookings and managing your stay

• Communicating with you before, during, and after your visit

• Sending confirmations, invoices, and important information

• Responding to your inquiries

• Fulfilling legal obligations (e.g., tourist registration)

• Improving our services and website performance

We do not sell or rent your data to third parties.

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3. Legal basis for data processing

We process your data based on:

• Contractual necessity (to complete your booking)

• Legal obligations (e.g., fiscal or immigration requirements)

• Legitimate interest (e.g., guest satisfaction and security)

• Consent (e.g., marketing emails — only if explicitly subscribed)
  
  

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4. Data storage and security

We implement appropriate security measures to protect your data. Your personal data is stored securely and only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.

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5. Sharing your data

We may share your data with trusted third-party service providers (e.g., payment processors, booking platforms) solely to facilitate your reservation or meet legal requirements.

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6. Your rights

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw your consent at any time (for marketing, if given)

To exercise these rights, contact us at: hello@lamaisondecolette.com

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7. Cookies and analytics

Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to track usage patterns and improve user experience. You can manage cookie preferences in your browser settings.

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8. Updates to this policy

We reserve the right to update this privacy policy. Any changes will be posted on our website with the updated date.

Last updated: May 2025